KAFE CHAM CHAM PLT (“ChamCham”, "we", "our") operates the ChamCham Rewards program to thank our loyal customers. This Privacy Policy explains how we collect, use, and share information from program members ("you", "your").
When you sign up for the Rewards program, we collect your phone number and any additional personal details you provide like name, date of birth, gender, and email address. We may also collect your IP address and device details for our analytics.
To earn stamps on visits, we ask you to check-in using your registered phone number when dining with us. This allows us to track your purchases and dining history at our restaurant.
We use the information collected to administer your Rewards account, track your earning and spending patterns, and send you promotional communications like special offers, new product launches, or loyalty programs.
We may analyze your information along with other members' data to understand customer preferences and shopping behavior. This helps us improve our marketing strategies, tailor our offerings, and enhance the customer dining experience.
We do not rent or sell your personal information to third parties. We may share information with selected third-party service providers who work on our behalf, e.g., IT support, marketing agencies, etc. We require them to agree to our privacy standards and prohibit using your details for any other purpose.
We take security seriously and use industry-standard practices to ensure your data remains confidential and protected from unauthorized access, use, or disclosure.
If you have any other questions on our privacy practices, please contact us at rewards@chamcham.my. We may update this policy from time to time, so please check back periodically.
